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Forum » General Discussion » General Discussion » Teamspeak 3 Issues - 29/03/2018 (Teamspeak has been regularly down or without data)
Teamspeak 3 Issues - 29/03/2018
[BoB] Staff AnnouncementDate: Friday, 30/03/2018, 10:38 AM | Message # 1





Teamspeak 3 Downtime
Multiplay are currently experiencing some issues causing our Teamspeak 3 server to behave a little crazy. It will be going down frequently while they implement fixes and we wont have any of the server's data. This means groups and channels will both be gone. This should be fixed soon.

In the mean time, please use our backup Discord server, which you can join here: https://discord.gg/ktfK7vc

If you have any questions, please ask a member of staff.

Multiplay's Statements
Below are the statements Multiplay have made publicly.

Quote
Restoring Teamspeak Services

We're currently restoring Teamspeak 3 servers, channels, permissions, groups.
You will experience a brief connection loss and all users on rejoin will be joining the default main channel of your setup.
We will give you an update once this is completed. Sorry for the inconveniences caused by this.

Sudden Expired Services

Hey Everyone,
Some users may have seen their service set to expired despite being a few months away.
This appears to be a bug that we are currently investigating into and hopefully get bought back online as quickly as possible.
Apologies for this inconvenience.

Update @ 2018-03-29 06:18

All but a handful of services have been fixed and the servers are now back up.
Services which contain persistent data not held in Clanforge e.g. Minecraft,
Teamspeak may find their servers have been reset to defaults, we're
continuing to work on restoring that data.
We have also been made aware that some Paypal subscriptions may have been cancelled as a result
of this, if this is so then let us know and we will do our best to
advise you on what to do to resolve this.
 
Forum » General Discussion » General Discussion » Teamspeak 3 Issues - 29/03/2018 (Teamspeak has been regularly down or without data)
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